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Privacy Policy

At Terra Artesana we understand that you care how your personal information is used and shared. We are not different from anybody else and we don't like spam. The short story is that we will never spam you, we will never sell your personal information nor share it, unless we have clearly asked you and we have clearly received your authorization

The long story is that by doing business we need a full disclosure of our privacy policy and cover all aspects required by law.

This notice describes our Privacy Policy. By visiting Terra Artesana, you accept the practices described in this Privacy Policy.

What personal information about customers does Terra Artesana gather?

The information we learn from customers helps us personalize and continually improve the Terra Artesana shopping experience. We collect the personal data that you may volunteer while using our services. But of course you can access and browse our website without disclosing your personal data. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

The following lists the types of information we gather:

Information you give us when purchasing or creating an account- your personal information:

We receive and store only the information you provide to us through our website or in other communications. You always have the right not to provide certain information. We use the information that you provide only for the purposes of responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you. If we wish to use your personal data for a different purpose, we will ask for your consent prior to such use.

Automatic Collection of Information

1. We receive and store certain types of information by means such as programming, whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses TerraArtesana.com. We do so for the following purposes only:

  • Technical administration of the Web site
  • Customer administration
  • Marketing

We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

2. We use Google Analytics to optimize and improve our website. For more information on Google's Privacy Policies, visit: http://www.google.com/intl//privacypolicy.html

Does Terra Artesana share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We respect your privacy and appreciate your business. Terra Artesana will never share or disclose your personal information to a third party for any marketing purpose whatsoever. Further, at no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

How secure is information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products.

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you on our site.

It is important for you to protect your password and computer against unauthorized access.

Which information can I access?

Terra Artesana gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information. Examples of information you can access easily at TerraArtesana.com include up-to-date information regarding recent orders, personally identifiable information (including name and contact details as well as multiple shipping adresses), payment settings or e-mail notification settings.

Will I receive emails from Terra Artesana?

To help us make e-mails more productive and to improve your shopping experience, we will send you newsletters detailing our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mails from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

Conditions of Use, notices, and revisions

If you choose to visit Terra Artesana, your visit and any dispute over privacy is subject to this Privacy Policy and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu or the address below, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our policies and conditions to notify you of these changes, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If you are concerned about how your information is used, you should check our Web site periodically. You can prevent your information from being used for purposes other than those for which it was originally collected by e-mailing us at the address below.

What choices do I have?

You can always choose not to provide information by rejecting or disabling cookies and javascript in your browser. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services may not function properly if your cookies are disabled.
Please be aware that you might need to provide certain information to make a purchase or to take advantage of features like ‘My account’ or the ‘Wish List’.

Questions

Questions regarding our Conditions of Usage, Privacy Policy or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: